Services

Our team of experienced professionals is available to provide technical consultations to help you select the most suitable cladding materials and systems for your project. We will evaluate your project requirements, consider factors such as fire safety, aesthetics, and functionality, and recommend the best solutions based on your needs and budget.

We recognise the importance of skilled and experienced installers for the success of your project. That's why we have established an Installer Partner Network consisting of trained professionals who are well-versed in the installation of our products. Our partners are carefully selected based on their expertise and ability to handle projects of various sizes. By working with our Installer Partner Network, you can be confident that your cladding system will be installed with the highest level of skill and professionalism.

Our design support services help ensure that your cladding system meets your aesthetic and performance requirements. We can provide guidance on colour selection, finish options, and panel layout, as well as assist with the development of detailed drawings and specifications to streamline the construction process.

We offer on-site support, and installation audits to ensure the correct installation of our cladding panels and subframe systems. Our experts provide toolbox talks, site visits, and product testing to guarantee the best possible outcome for your project. Installation audits identify issues and provide guidance to ensure that our high standards are met, ensuring our products perform as intended for many years to come.

To guarantee the successful installation and performance of our cladding systems, we offer comprehensive toolbox talks for installers, contractors, and distributors. Our support sessions cover topics such as proper handling, cutting, and installation techniques, as well as best practices for maintaining the appearance and longevity of our products.

At Valcan, we are committed to providing exceptional customer service throughout the entire lifecycle of your project. Our after-sales services include ongoing technical support, maintenance advice, and assistance with warranty claims to ensure your complete satisfaction with our products and services.

Every project is unique, and we understand that you may have specific requirements that necessitate custom solutions. Our team is ready to work with you to develop tailored cladding systems and services that meet your individual needs, whether that involves custom colours, finishes, or installation support.

We also provides project-based Insurance Backed Guarantees (IBGs) in collaboration with Certifix*, covering up to 12 years for defects in workmanship, materials, and design. We promote installer support and the Golden Thread concept for transparent building information.