Expertise, support, and guidance for your cladding project 


We understand that selecting the right cladding materials and systems for your project is only part of the equation. To ensure the success of your project, you also need reliable support and guidance from industry experts.
We offer a comprehensive range of services designed to meet the needs of architects, installers, distributors/fabricators, main contractors, developers, and clients. From technical consultations and design support to product training and after-sales services, our team is here to help you every step of the way.

Technical Consultations

Our team of experienced professionals is available to provide technical consultations to help you select the most suitable cladding materials and systems for your project. We will evaluate your project requirements, consider factors such as fire safety, aesthetics, and functionality, and recommend the best solutions based on your needs and budget.


We recognise the importance of skilled and experienced installers for the success of your project. That's why we have established an Installer Partner Network consisting of trained professionals who are well-versed in the installation of our products. Our partners are carefully selected based on their expertise and ability to handle projects of various sizes. By working with our Installer Partner Network, you can be confident that your cladding system will be installed with the highest level of skill and professionalism.


Our design support services help ensure that your cladding system meets your aesthetic and performance requirements. We can provide guidance on colour selection, finish options, and panel layout, as well as assist with the development of detailed drawings and specifications to streamline the construction process.


We offer on-site support, and installation audits to ensure the correct installation of our cladding panels and subframe systems. Our experts provide toolbox talks, site visits, and product testing to guarantee the best possible outcome for your project. Installation audits identify issues and provide guidance to ensure that our high standards are met, ensuring our products perform as intended for many years to come.


To guarantee the successful installation and performance of our cladding systems, we offer comprehensive toolbox talks for installers, contractors, and distributors. Our support sessions cover topics such as proper handling, cutting, and installation techniques, as well as best practices for maintaining the appearance and longevity of our products.


At Valcan, we are committed to providing exceptional customer service throughout the entire lifecycle of your project. Our after-sales services include ongoing technical support, maintenance advice, and assistance with warranty claims to ensure your complete satisfaction with our products and services.


Every project is unique, and we understand that you may have specific requirements that necessitate custom solutions. Our team is ready to work with you to develop tailored cladding systems and services that meet your individual needs, whether that involves custom colours, finishes, or installation support.


We also provides project-based Insurance Backed Guarantees (IBGs) in collaboration with Certifix*, covering up to 12 years for defects in workmanship, materials, and design. We promote installer support and the Golden Thread concept for transparent building information.
To learn more about our IBGs click here.To learn more about the Golden Thread of information, click here.
Our mission is to provide not only the highest quality cladding materials but also the expert guidance and support you need to ensure the success of your project. Our comprehensive range of services, including our Installer Partner Network and on-site toolbox talks are designed to cater to the needs of our diverse clientele, helping to bring your vision to life while prioritizing safety and sustainability. Contact our team today to learn more about how our services can benefit your project.
Valcan is certified to ISO 9001 and ISO 14001 and all products sold are fully recyclable
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